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438 results found

  1. It would be nice to have a feature that allows share screen and monitor live calls at the same time using RingCentral Video on the same device.

    5 votes

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  2. Would like to request RC Meeting ability to transcribe a meeting into text. Since voicemails can transcribe into text, it seems as though RC has the technology to do so. This would be very handy for recorded meetings where we want to keep detailed notes and be able to scan to the relevant information.

    44 votes

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  3. Teachers conducting virtual classes on RCV in K-12 schools would benefit from being able to assign a layout to the students that remains fixed. This is something that many competitors do not offer. This would allow the teacher to assign a location in the layout, and would be equivalent to a student being assigned a desk or table spot in the physical classroom space. This would help with name recognition, and allow the faculty the ability to organize their classroom in the virtual space as well.

    2 votes

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  4. Admins and users are looking for the ability to share multiple screens at the same time on RCM and RCV.

    5 votes

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  5. We want the ability for a meeting owner or moderator to block a specific participant from using the chat feature. There is a mute feature for voice, so we want there to be one for chat too. Also, for there to be a way for everyone be able to message a moderator or owner even if it is blocked for everyone.

    1 vote

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  6. We can mute a specific person, but they can unmute themselves right after. If we want to mute them, we have to mute everyone and uncheck the allow to unmute button. Then we have to unmute everyone else. We should be able to mute and keep muted a specific person without doing it to everyone.

    1 vote

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  7. There is a large number of participants required for things like IT Town Halls.

    4 votes

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  8. The request is to be able to play an announcement to say that the meeting is being recorded, both before someone enters the meeting and/or when the recording starts. This would be especially helpful for those who join by dialing in, as they are not able to view where it says that it is being recorded.

    9 votes

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  9. When creating a meeting in RC App, Scheduler for Outlook, etc, we automatically populate the invite with One tap to join audio numbers based on the country in the user's region. Then a link is provided for additional numbers. Including these extra numbers is not necessary in many cases, as there are often no long distance charges. It would be helpful to have a profile setting in service.rc.com or RC App that enables the creator of the meeting to select all teleconference numbers they'd like automatically populated from the list.

    1 vote

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  10. Person who can "schedule on behalf of" should also have the ability to share the recorded video (in addition to the host). Our Executive Assistants can all create meeting on behalf of their Dept Head; and they can record the video; but they cannot "share" said video. Need to be able to also share a recorded video for the Host.

    1 vote

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  11. -client is requesting to disable the "Muted/Unmuted" audio alerts as it is too distracting for them-"Muted/Unmuted" could just be symbolized by participant's own gallery square

    1 vote

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  12. Have the ability to click and drag your mouse to magnify a shared screen so it is easy to see what is shared.

    7 votes

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  13. It would be helpful to have a courtesy time announcement that is automatically played for all participants so we do not have to step over someone talking/presenting. I would like to have options when setting this for each meeting (fixed time, based on meeting end, amount of time prior to end, etc).

    5 votes

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  14. Hello, the Screen sharing that we use when we host meetings are extremely blurry on high resolution screens. The meeting recordings are also equally blurry. I have called support many times, and was told that I need to LOWER my screen resolution to fix the issue. I can lower the screen resolution but I cannot work like that. The screen is too zoomed in for me to work and share my screen. This needs to be fixed for our team. Zoom is a FREE option, and I have no problem on the video recordings using the same screen. They record…

    17 votes

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  15. RingCentral Video has a record feature but we can't find a way to separate the audio tracks. We could do that in Meetings. This is an urgent need for us if we are going to lose RingCentral Meetings.

    3 votes

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  16. Currently, if you do not have the RC App installed on your machine, and try to open up a RC Video meeting link in firefox, it tells you to use either Chrome or Edge to start the meeting.Many people use Firefox, can we have the new RC Video App meeting links work with firefox?

    13 votes

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  17. Useful for those times when the recording file size is too big to email or if you want to just send out a part of the recording.

    4 votes

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  18. Some Users are not familiar with the steps to fix the issue and would not have any idea where to get the information to fix it. Specially when there is an important meeting that needs to be attended using the app it causes inconvenience and dissatisfaction to the user experience

    1 vote

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  19. When in VIDEO meeting if I minimize it , the video disappears . But If I leave it on then it obscures the content on the page. For medical visit you need to have patient video visible all th time. RC meeting, which uses Zoom in the background has this feature and it is the reason I am still using RC Meeting instead of moving to RC Video.I hope this get implemented fast

    1 vote

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  20. I have three monitors. I use one to hold my RC screen and one to share with other video participants. The share screen is my default windows window. But no matter how many times I move my RC screen to the second monitor it keeps opening the window in the default screen. I am sharing my screen, and someone joins, the paricipants window opens over the window I am sharing. THIS IS INCREDIBLY FRUSTRATING. Is it so hard to remember the window I have open and keep your windows there???? Please fix. ARRRGH.

    1 vote

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