172 results found
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option to change transcript file type to txt file
ability to select or change the default pdf file format when downloading ringcentral video meeting transcript
current default file is PDF it would be better to have an option such as txt file for download4 votes -
Allow Participants To Allow Camera And Audio Settings Before Starting Meetings And Keep Them On
I do a lot of telemedicine video visits, and I have noticed that too many of my patients struggle with getting their audio set up and/or allowing the video to run. As a result, when I allow them to join the meeting, we often spend (waste) 5 minutes for technical reasons and this reduces the time for the actual appointment conversation. It would be nice if they can allow their camera and audio before they join and those settings stay set so they do not have to fumble with them again after they join.
2 votes -
transcription
!!!Bring the transcription back!!!
As of Jun 10th 2026, the transcription is only generated if the video-meeting is being recorded and notes are created. But I want to be able to have just the transcription so I can create my own "without recording". My team is not comfortable "being recorded all the time".1 vote -
Improve RingCentral Video Meeting Accessibility for External Users on iOS Mobile Devices Using Google Chrome
External participants are currently unable to join RingCentral Video meetings when accessing meeting links through the Google Chrome browser on iOS devices. The meeting link fails to open or join the meeting successfully, creating an inconsistent user experience compared to Android devices, where the same links function as expected.
As a workaround, users must manually copy the meeting link and open it in the Safari browser or navigate to v.ringcentral.com and enter the meeting ID. This additional step creates confusion and may prevent external participants from joining meetings promptly.
Business Impact:
External participants experience difficulties joining scheduled meetings.
Increased support…1 vote -
Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting
Using CTRL/SHIFT/ALT keys results in temporarily loss of remote control of shared screen in RC meeting. Cannot use CTRL or SHIFT keys in RDP sessions on customer screen being shared and remote controlled in RC meeting. The orange remote control banner at the top of the RC meeting switches to "Wait to control [name's] screen" when one of those keys is hit, and then one second later remote control starts working again automatically. The workaround of adjusting the Local Resources -> Keyboard -> "Apply Windows key combinations" setting is not reliable. Constantly resizing the RDP session window from fullscreen to…
11 votes -
Download button for video summary in-meeting
Currently, transcription and summary materials cannot be generated when a video meeting session exceeds two hours. As a workaround, the meeting host has the option to download the transcript during the meeting, prior to ending the session, using the Download Transcript button.
However, this option is not available for the video summary feature. Video summaries are generated only after the meeting concludes, and if a summary is not generated, there is no alternative way to retrieve it.
It would be beneficial to have an in-meeting download option for the video summary, similar to the existing transcript download functionality, to prevent…
3 votes -
Ring central video meeting scheduler
Ring Central scheduler on the app
Customer wants to have a scheduler of the RCV on the app at all and not on the calendar
1 vote -
Prevent external recording of video meetings or webinar
A way to prevent external users from recording a meeting or webinar using AI tools. The customer wants internal staff to be the only attendees capable of recording or transcribing.
4 votes -
Give me possibility to choose quality of video.
When internet is not stable, quality of video is changing often. Give me possibility to choose quality of video. It will be better for my user expirience
1 vote -
Failed video recording
Option to retrieve corrupted files for video meetings.
1 vote -
Bring back the auto download chat option
Prior to the recent update (some time around end of March/beginning of April for me) there was an option in the meeting chat to have the chat auto download once the meeting had finished. This option has since been removed and the chats no longer auto download. Please bring this back as an option.
1 vote -
Integration for Enguard HIPAA-Compliant Email & Calendar
We are requesting a native integration or a secure API bridge for Enguard. This would allow:
Calendar Syncing: RingCentral to read Enguard calendar events so that scheduled meeting times automatically populate on the "Join" page and the "Upcoming" tab within the RingCentral app.
Enhanced HIPAA Workflow: Users in the medical field could remain within their secure email environment (Enguard) while still enjoying the automated scheduling features RingCentral provides to users of less secure platforms.
Manual workarounds (copying/pasting links and manually typing dates into emails) increase the risk of human error and provide a less professional experience for patients. As HIPAA…
1 vote -
Recording/Participant View Controls and Highlights
When recording meetings, the full room remains visible even if a participant’s camera is turned off. An option to control which participant is highlighted in the recording would improve usability. Additionally, a “pin speaker” or “pin participant” feature would be beneficial.
2 votes -
Visual indicator for when saved recordings in the RC app have been shared (via link, etc.)
When you are viewing saved recordings in the RC App (under Video -> Recordings), there is the ability to share those recordings (using the "Share Materials" button for the highlighted recording). You can share them as a link. But then later on, when you go back to viewing the list of saved recordings, there is no easy way (such as a visual indicator in the list of saved recordings) to see which have been shared (via link, etc.). This is something that should exist (example: it exists in OneDrive when you share a file or folder).
1 vote -
RCV - Option to use Whiteboard in RingCentral Desktop app
After the recent RCV updates, the option to use Whiteboard is no longer available. Hopefully, the option will return in the desktop app version.
1 vote -
We need the ability to Delete Video Invitations, Block Video Invitations, and Flag Video Invitations as SPAM
Recently I am receiving a steady flow of fraudulent scams in the form of Video Invitations under the Video tab of the Ring Central App. These invitations are originating from Ring Central Subscribers who are abusing the system to put fraudulent messages in front of your customers.
Yet the Video invitation queue offers no ability to edit the list - no delete, no blocking, and most important, no flagging as spam.
Without any ability to edit the invitation list we are bothered by alerts on our devices from these scammers invitations. There is no way to stop these notifications without…
1 vote -
I need a way to change my Default name
Make it easy to change name. Really annoying if we don't go y that name or sometimes including role is helpful.
3 votes -
Enable self-muting shortcut
Enable self-muting using the space bar or another keyboard shortcut for easier access, rather than solely clicking the microphone icon.
1 vote -
ringcentral video meeting
Need to have the saved video under meeting to show on filmstrip or speaker view. When tested under mobile app, the saved video under filmstrip view showed it still on Gallery view.
1 vote -
start personal meeting on ios
start personal meeting on IOS
1 vote
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