178 results found
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make the Join button as large as the Start and Schedule buttons in the Video section of the RingCentral app.
Make the Join button as large as the Start and Schedule buttons in the Video section of the RingCentral application. With the last update, the Join button moved, has a light-gray color that makes it difficult to see, and is pretty small. It is difficult to find, especially for new users when you are trying to direct them to join an existing meeting.
1 vote -
1 vote
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Let us have note taking capability AND let us link to our Outlook calendar!
Let us have note taking capability AND let us link to our Outlook calendar!
I also want my meeting to pop out in a smaller individual video window like it did before.
Allstate agency
1 vote -
Restore “Invite by Phone” Option in RingCentral Video
Recently the "invite by phone" no longer appears in RingCentral Video.
The customer would like to have it back as an option.2 votes -
Notes tab in RC App Video section
Notes tab to access all meeting Notes Summary in RC App Video section along with Upcoming, Past and Meeting Recordings
1 vote -
option to change transcript file type to txt file
ability to select or change the default pdf file format when downloading ringcentral video meeting transcript
current default file is PDF it would be better to have an option such as txt file for download4 votes -
Allow Participants To Allow Camera And Audio Settings Before Starting Meetings And Keep Them On
I do a lot of telemedicine video visits, and I have noticed that too many of my patients struggle with getting their audio set up and/or allowing the video to run. As a result, when I allow them to join the meeting, we often spend (waste) 5 minutes for technical reasons and this reduces the time for the actual appointment conversation. It would be nice if they can allow their camera and audio before they join and those settings stay set so they do not have to fumble with them again after they join.
2 votes -
stop removing the raised hand
Please allow hand raises to be permanent again instead of removing after someone speaks
1 vote -
transcription
!!!Bring the transcription back!!!
As of Jun 10th 2026, the transcription is only generated if the video-meeting is being recorded and notes are created. But I want to be able to have just the transcription so I can create my own "without recording". My team is not comfortable "being recorded all the time".1 vote -
Improve RingCentral Video Meeting Accessibility for External Users on iOS Mobile Devices Using Google Chrome
External participants are currently unable to join RingCentral Video meetings when accessing meeting links through the Google Chrome browser on iOS devices. The meeting link fails to open or join the meeting successfully, creating an inconsistent user experience compared to Android devices, where the same links function as expected.
As a workaround, users must manually copy the meeting link and open it in the Safari browser or navigate to v.ringcentral.com and enter the meeting ID. This additional step creates confusion and may prevent external participants from joining meetings promptly.
Business Impact:
External participants experience difficulties joining scheduled meetings.
Increased support…1 vote -
Allow the "Auto-record meetings" for Personal Meeting ID
Please allow the "Auto-record meetings" for Personal Meeting ID
7 votes -
Download button for video summary in-meeting
Currently, transcription and summary materials cannot be generated when a video meeting session exceeds two hours. As a workaround, the meeting host has the option to download the transcript during the meeting, prior to ending the session, using the Download Transcript button.
However, this option is not available for the video summary feature. Video summaries are generated only after the meeting concludes, and if a summary is not generated, there is no alternative way to retrieve it.
It would be beneficial to have an in-meeting download option for the video summary, similar to the existing transcript download functionality, to prevent…
3 votes -
Ring central video meeting scheduler
Ring Central scheduler on the app
Customer wants to have a scheduler of the RCV on the app at all and not on the calendar
1 vote -
Prevent external recording of video meetings or webinar
A way to prevent external users from recording a meeting or webinar using AI tools. The customer wants internal staff to be the only attendees capable of recording or transcribing.
4 votes -
Give me possibility to choose quality of video.
When internet is not stable, quality of video is changing often. Give me possibility to choose quality of video. It will be better for my user expirience
1 vote -
Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting
Using CTRL/SHIFT/ALT keys results in temporarily loss of remote control of shared screen in RC meeting. Cannot use CTRL or SHIFT keys in RDP sessions on customer screen being shared and remote controlled in RC meeting. The orange remote control banner at the top of the RC meeting switches to "Wait to control [name's] screen" when one of those keys is hit, and then one second later remote control starts working again automatically. The workaround of adjusting the Local Resources -> Keyboard -> "Apply Windows key combinations" setting is not reliable. Constantly resizing the RDP session window from fullscreen to…
10 votes -
Failed video recording
Option to retrieve corrupted files for video meetings.
1 vote -
Bring back the auto download chat option
Prior to the recent update (some time around end of March/beginning of April for me) there was an option in the meeting chat to have the chat auto download once the meeting had finished. This option has since been removed and the chats no longer auto download. Please bring this back as an option.
1 vote -
Integration for Enguard HIPAA-Compliant Email & Calendar
We are requesting a native integration or a secure API bridge for Enguard. This would allow:
Calendar Syncing: RingCentral to read Enguard calendar events so that scheduled meeting times automatically populate on the "Join" page and the "Upcoming" tab within the RingCentral app.
Enhanced HIPAA Workflow: Users in the medical field could remain within their secure email environment (Enguard) while still enjoying the automated scheduling features RingCentral provides to users of less secure platforms.
Manual workarounds (copying/pasting links and manually typing dates into emails) increase the risk of human error and provide a less professional experience for patients. As HIPAA…
1 vote -
Recording/Participant View Controls and Highlights
When recording meetings, the full room remains visible even if a participant’s camera is turned off. An option to control which participant is highlighted in the recording would improve usability. Additionally, a “pin speaker” or “pin participant” feature would be beneficial.
2 votes
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