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RingSense: Payment/Plan Option to extend 1yr Call Retention

The suggestion is to be able to have a payment option for customers to be able to retain the calls in RingSense for a longer period of time. Many customers need this for compliance purposes. A related request would be to be able to extend the retention based on factors like call duration, call queue and extension.

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Luke Ellington shared this idea  ·   ·  Report…  ·  Admin →
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  • Grace commented  ·   ·  Report

    Several industries (e.g. insurance, FinServ) need to reduce the retention period of calls in RingSense to 30 or 90 days to ensure customer data security.