Settings and activity

97 results found

1. Increase HUD/Presence Contacts to 1,000

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Jan 21, 2025

2. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

   82 votes

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   Planned  ·  6 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Jan 17, 2025

3. change dial by directory default audio

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Jan 16, 2025

4. Turn Off Extension Dialing Options

   56 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Jan 8, 2025

5. Ability to group and sort HUD contacts

   3 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Jan 8, 2025

6. Looking to arrange HUD by Dept/group

   94 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Jan 8, 2025

7. Allow for custom Dial by Name greeting.

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Jan 7, 2025

8. Block the ability to transfer calls from one site to another site

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Jan 6, 2025

9. Add a wait time for call queues between 1 minute and 30 seconds

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Dec 17, 2024

10. Add 40-45 Second to "Maximum Wait Time is Reached, send caller to" option under wait settings.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Dec 17, 2024

11. Dark mode feature

    13 votes

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    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Dec 4, 2024

12. Disable HUD park notification

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Nov 25, 2024

13. Call queue groups should also be visible on the HUD

    71 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Nov 22, 2024

14. HUD on iPhone

    12 votes

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    New  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Nov 22, 2024

15. Integrate with eClinicalWorks

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Nov 13, 2024

16. Ability to answer Apple Verification Calls

    26 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Nov 8, 2024

17. Global Contact Sharing of your personal contacts to people in your company

    11 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Oct 22, 2024

18. Alert Ownership

    14 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Oct 21, 2024

19. Allow additional users to subscribe to a dashboard in Business Analytics

    11 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Oct 21, 2024

20. Block Outbound calls for specific departments/site

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Oct 2, 2024