Settings and activity

119 results found

1. Keep HUD tab on incoming call

   13 votes

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   New  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Derrick commented  ·  Mar 19, 2025  ·  Edit…  ·  Delete…

   This would be super useful for Receptionists and Executive Assistants in particular, please and thanks!

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   Derrick supported this idea  ·  Mar 19, 2025

2. pre-recorded messages played on the paging system

   23 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Mar 18, 2025

3. Allow callers on hold to disable or change the hold music

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Mar 12, 2025

4. Apply Template Scheduler

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Mar 12, 2025

5. Dial-by-Name customization

   29 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Mar 11, 2025

6. Automatically add new RingCentral numbers to TCR Campaign

   22 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Mar 10, 2025

7. Increase TCR Filters, to include sites and departments

   25 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Mar 10, 2025

8. Search functionality to find number in TCR Campaigns

   21 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Mar 10, 2025

9. Filter through SMS campaign numbers

   38 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Derrick supported this idea  ·  Mar 10, 2025

10. Requesting The Option To Force The RingEX App To Use The Number Pad Only On A Keyboard

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Derrick shared this idea  ·  Mar 7, 2025

11. Presence Reboot Warning

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Mar 7, 2025
    Derrick shared this idea  ·  Mar 5, 2025

12. Allow Direct Number Assignment to reach the Dial By Name Directory

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Derrick shared this idea  ·  Mar 5, 2025

13. Percent calculation with filters - Business Analytics

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    23 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Feb 27, 2025

14. Enhance Queue Interrupt Message Feature to Allow Multiple Interrupt Messages For Marketing Purposes

    4 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Feb 25, 2025

15. Multiple and / or more flexible audio interruption

    8 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Feb 25, 2025

16. Interrupt Audio with the order of the caller.

    2 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Feb 25, 2025

17. Option to include IVR Menus within the Company Directory

    26 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Feb 14, 2025

18. Account-Wide Holiday Settings and/or Holiday Templates

    241 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Derrick supported this idea  ·  Feb 10, 2025

19. Forward a voicemail to another extension

    38 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Feb 7, 2025

20. Allow All Contact Fields to be Searchable in the Glip/Jupiter/MVP App

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Derrick supported this idea  ·  Jan 30, 2025