← RingCentral Ideas

Settings and activity

119 results found

  1. Keep HUD tab on incoming call

    12 votes
    New  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    An error occurred while saving the comment
    Derrick commented  · 

    This would be super useful for Receptionists and Executive Assistants in particular, please and thanks!

    Derrick supported this idea  · 

  2. pre-recorded messages played on the paging system

    17 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  3. Allow callers on hold to disable or change the hold music

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  4. Apply Template Scheduler

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  5. Dial-by-Name customization

    25 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  6. Automatically add new RingCentral numbers to TCR Campaign

    21 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  7. Increase TCR Filters, to include sites and departments

    24 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  8. Search functionality to find number in TCR Campaigns

    21 votes
    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  9. Filter through SMS campaign numbers

    37 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  10. Requesting The Option To Force The RingEX App To Use The Number Pad Only On A Keyboard

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Derrick shared this idea  · 

  11. Presence Reboot Warning

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 
    Derrick shared this idea  · 

  12. Allow Direct Number Assignment to reach the Dial By Name Directory

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Derrick shared this idea  · 

  13. Percent calculation with filters - Business Analytics

    22 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  14. Enhance Queue Interrupt Message Feature to Allow Multiple Interrupt Messages For Marketing Purposes

    4 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  15. Multiple and / or more flexible audio interruption

    8 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  16. Interrupt Audio with the order of the caller.

    2 votes
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  17. Option to include IVR Menus within the Company Directory

    23 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  18. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Derrick supported this idea  · 

  19. Forward a voicemail to another extension

    34 votes
    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  20. Allow All Contact Fields to be Searchable in the Glip/Jupiter/MVP App

    19 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 
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