Skip to content
← RingCentral Ideas

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve RingCentral?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

573 results found

  1. Send MMS From Zapier

    Would like to be able to send an MMS from Zapier

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. Need Account Federation supported in RC for Google

    The request is for Account Federation for the Google Chrome App so the directories can be integrated as it is in other RC Apps.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  3. Remove/disable the "delete post" option in more

    When you click the 3-dots when hovering over the time, you are given the option to delete your message. Make this setting optional or give the ability to disable this option.

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  4. SMS automation in Salesforce

    please make text automation work flow happen in salesforce!!

    5 votes
    Under Review  ·  2 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  5. Zendesk Integration to show IVR/dialed number info

    Request is for an expansion on the Zendesk integration to show what number the customer dialed and what the customer picked during IVR. If various companies were merged and customers can call different numbers depending on product, then can pick the reason for their call. The called employee currently has to ask all these questions again and has no idea what the customer called and why.

    6 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  6. Transferring messages thread from SMS Magic to Ring Central and Integration of RingCentral SMS History with zoho

    Transferring messages thread from SMS Magic to Ring Central so that it's easier for us to track information and details we've had with our patients.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  7. Add New Contact Via Zapier

    It would be useful to automatically add a new contact into a ring central account via Zapier rather than having to manually add that contact.

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. integrate glip w/ ticktick

    Integrate tasks with ticktick projects app.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  9. Salespype CRM integration

    Would allow calling functionality to the CRM.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  10. RingCentral Sync with Salesforce Contacts

    I am requesting an option to sync RC with Salesforce so, that all of the contacts from Salesforce (Jungo) sync with RC automatically as added. To do this as an import periodically is timely but, if able to sync automatically just as you are able to call from RC via Jungo, it would only make sense that the contacts would automatically sync to RC app as well. Thank you Chris

    30 votes
    Under Review  ·  6 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  11. Watch party, integrate Steaming apps into the product and people from anywhere watch together.

    Watch party, integrate Steaming apps into the product and people from anywhere watch together be it games, movies and shows.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  12. Take Microsoft Teams Location for 911 calls on your direct routing solution

    If you decide to use Microsoft Teams interface with Direct routing , 911 nomadic no longer works. But Teams can pass the data to Ring Central or other direct routing connection in case of 911 call. Without it Teams as a client is useless and shouldn't be sold.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  13. Provide Callers options to select the type of music they would like to hear.

    N/A

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. RingCentral Outlook plugin for Mac

    Why is there no RingCentral for Outlook plugin for Mac.

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  15. Add "Zoho WorkDrive" app to RingCentral Archiver App integrations

    As you already integrate with Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Bigin, Zoho Mail, Zoho Cliq, it seems like a natural progress to support archive to Zoho WorkDrive, as usually when customer use Zoho apps, they are typically invested in the whole Zoho platform of apps.

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  16. Sync MS teams Call logs to RC call logs

    Requesting feature to sync MS teams Call logs to RC call logs , so that whatever settings has beens set to MS teams will also tell the Call logs from RC call logs, for example user from MS teams placed status to dnd and all calls should be routed to voicemail as he sets settings to MS Teams allow voicemail, which means RC system and call logs will detect the MS teams app that user was on DND and the call logs of RC system should be showing sent to voicemail and not call connected.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  17. Care Stream dental Software integration

    We are a dental office using Care Stream Dental Practice Works and would like our software to integrate with RingCentral so we can import cell numbers and appoint date & time without having to type all this information.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  18. Call Queue and Transferring calls to multiple companies.

    My company transfers our calls to different partners, let's say in this case Company 1 and Company 2. I want to be able to call ONE RC number and yoru system decides what company the call would be transferred to based on rules and parameters I set within Company 1 and Company 2. Examples of the rules or parameters would be Hours of Operations, State the company works in, amount of leads I want to send this specific copmany (ie. 1 leads per hour or 10 leads per day, 100 leads per month). Company 1 and Company 2 SHOULD be…

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. Add the option to use SFDC mobile to call in Ringcentral

    There is a quick action in the mobile app to call with Ringcentral. It doesn't work. The call should be logged to SFDC after the call complete, with the same functionality as the desktop browser version.

    7 votes
    Under Review  ·  3 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  20. Add ExtensionId to message-store phone number objects

    I'm listening to the /account/~/extension/~/message-store/instant?type=SMS webhook events, to obtain inbound text messages per extension. I have ALL extensions on my account coming into one endpoint.It'd also follow a 'standard' thats close to the Telephony events.Current:"body": { "id": "{sms id}", "to": [{ "phoneNumber": "{my phone number}", "name": "{my name}", "location": "{approx phone location}", "target": true }], "from": { "phoneNumber": "{their phone number}", "location": "{approx phone location}" }}Idea/Proposal:"body": { "id": "{sms id}", "to": [{ "extensionId": "{my extension id}", <---- just need add this "phoneNumber": "{my phone number}", "name": "{my name}", "location": "{approx phone location}", "target": true }], "from": { "phoneNumber": "{their phone…

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?
1 2 … 16 18 20 … 28 29
  • Don't see your idea?