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573 results found

  1. RingCentral for SalesForce: warm transfer

    To build warm transfer in WebRTC call controls

    6 votes
    Under Review  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  2. Send MMS From Zapier

    Would like to be able to send an MMS from Zapier

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  3. Setting to allow Dial Pad to remain on top of other open screens.

    I run multiple screens with multiple applications running. When the Dial Pad is hidden under other screens, it is too clumsy to have to navigate back to the Ring Central app and open it back up.

    4 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  4. Support for Google shared contacts sync in Chrome extension

    The Chrome extension is syncing the contacts from their Google Enterprise directory. The request is to be able to sync the Google shared contacts as well, which may include contacts outsides of the organization.

    2 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  5. Remove/disable the "delete post" option in more

    When you click the 3-dots when hovering over the time, you are given the option to delete your message. Make this setting optional or give the ability to disable this option.

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  6. Need Account Federation supported in RC for Google

    The request is for Account Federation for the Google Chrome App so the directories can be integrated as it is in other RC Apps.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  7. MS Teams integration cannot search keywords in SMS & phone directory excludes phone numbers

    As of 6/14/22, my entire company has abandoned the MS Teams and RingCentral integration for the Ring Central Desktop App because (1) we cannot search for keywords in SMS messages in the integration and (2) the phone directory only displays active RC members and excludes personal contact phone numbers or any contacts other than Ring Central members. Its frustrating for my users to have to go back and forth between the RC Desktop App and the MS Teams integration to do searches, when the point of an integration is to have everything centralized in one place. I called support and…

    6 votes
    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  8. BT Cloud Work for Microsoft Teams

    Details : Customer would like to integrate MS Teams with BT Cloud Work. They've downloaded the app and connected it, but when they try to use it to make calls it asks the user to download the RingCentral App (they have the BT branded app installed). If they download the RC app it doesn't allow them to log in.Significance of the feature : Customer advised that they use MS Teams a lot for their business and would like to integrate it with BT Cloud WorkCurrent behavior : Microsoft Teams embedded dialer is only available for RingCentral accounts

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  9. Add New Contact Via Zapier

    It would be useful to automatically add a new contact into a ring central account via Zapier rather than having to manually add that contact.

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. Integration with QQ Catalyst

    improve client experience with screen pops and increase compliance with call data automatically synced with QQ

    8 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  11. Make Ring Central available as a printer option in control panel

    this would make fax usage universally easier for all .

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  12. Integrate with SugarCRM

    SugarCRM is a large CRM and it would help to connect to Accounts and Contacts in sugar.

    4 votes
    Under Review  ·  2 comments  ·  Integrations: Other  ·  Admin →
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  13. QR Code authenticator app

    In the past few years the security community has stated that two-factor-autentication via SMS and phone call, are no longer secure and can easily be intercepted. Scanning a QR Code and usin a rotating 6 digit code that changes every 30 seconds should have been added 5-10 years ago and without it, companies aren't compliant with some security rules.

    6 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  14. Cloud PBX for Teams integration Sync Module for Multiple PBXs

    In the Cloud PBX for Teams portal, the new Sync Module only works for a single PBX customer meaning that a customer that has offices internationally cannot use it. This could prove to be an issue for Enterprise customers, who may feel that the current integration causes too much manual work.

    7 votes
    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
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  15. Kindly add application or CRM intergration with The Britsoft

    Kindly add application for CRM Intergration with the Britsoft

    1 vote
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  16. integrate glip w/ ticktick

    Integrate tasks with ticktick projects app.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. Ability to send bulk faxes

    That's pretty much the idea. Could be an API, could have customized fields on the fax file, ideally it would just exist in general.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  18. Salespype CRM integration

    Would allow calling functionality to the CRM.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. Watch party, integrate Steaming apps into the product and people from anywhere watch together.

    Watch party, integrate Steaming apps into the product and people from anywhere watch together be it games, movies and shows.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  20. Tiered Ring Groups - Call Queues

    Our previous PBX allowed tiered ring groups for call queues to help with overflow and temporary unavailability. Primary members could be added to any or all tiers for continuous ringing at their extensions. The intent is to have primary members answer all calls at all tiers along with not disturbing secondary members with the initial ringing.

    4 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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