Allow SCIM user extension creation without using a digital license
Would like the ability to provision users without digital license. Many users don't need a digital license until later on after onboarding, and the assignment of phone number/desk phone is a manual process so the user receives a phone number specific to their office location. Currently new users will provision until all unassigned digital licenses are used up, then fail with "License limit has been reached". Only work around is to manually create the user extension with their email so that SCIM will auto update their user attributes.
Brian
shared this idea
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Franz
commented
Would be great to be able to import by security groups mapping along with the desired extension.
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Manny
commented
This is very important to us please make it happen.
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Michael
commented
get it done
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Josh
commented
Yes! Please bring this to fruition.
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Michael
commented
A big part of what we are trying to accomplish with SSO (Okta) and a modern phone system is automated lifecycle management. RingCentral's inability to add and remove licenses as users are provisioned is a major detriment to our efforts to save money and time through automation.