Settings and activity
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21 votes
Brian
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49 votesBrian
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3 votesBrian
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An error occurred while saving the comment Brian
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1,351 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
Brian
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14 votesBrian
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14 votesBrian
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43 votesBrian
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8 votesBrian
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4 votesBrian
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107 votes
We've gone under a department restructure and our leadership requires a simple method of call management. They want everyone in the department to be in the main call queue, and they would handle their individual call queue status from their phones. This is necessary as its impossible to maintain the constant shifting list of employees that are 'available' to take calls. At any given time, not all 50+ users would be eligible to take calls, so this shouldn't affect how RingCentral handles ringing multiple users simultaneously.