Other phone systems have a feature that allows voicemail messages to be delivered to email (specifically Exchange email) where when the voicemail message is marked as "read" in email, it is automatically marked as "read" in RingCentral. Same is true of deleting messages.

If RC can figure out a way to do this, it would improve the end-user experience of those with physical phones who might only interact with the phone system through their physical phone and their email. Marking voicemail as read in email will turn off the voicemail notification light.

I believe Cisco refers to this feature as "single inbox" since the voice inbox and email inboxes are unified.