Settings and activity

58 results found

1. Disable calls to main admin extension for unassigned digital lines

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Aug 12, 2024

2. recover faxes for an admin for a deleted account

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Jul 15, 2024

3. Download all outbound faxes sent by all extensions

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Jul 15, 2024

4. Forward a voicemail to another extension

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   Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Jul 10, 2024

5. Use the app in conjunction with a physical phone

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This feature is currently in open beta and available for all!

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   Kevin commented  ·  Apr 1, 2024  ·  Edit…  ·  Delete…

   I wanted to build on top of this idea, because "Deskphone pairing" looks like a feature that is already in beta.

   It would be nice if we didn't have to enable/disable this "Deskphone pairing" feature. The app would just detect that you're on a call on another device, and show call controls for that call. That way if you get a call on your deskphone (or cell phone through mobile app) you can still use your computer to transfer the caller to another extension without having to interact with your deskphone/mobile app.

   This way, users don't have to choose. The app is always there to help make interacting with the phones easier.

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   Kevin supported this idea  ·  Mar 6, 2024

6. Shared Voicemails: Increase number of voicemail boxes per co-recipient

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Mar 26, 2024

7. Voicemail Email Integration

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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   Kevin shared this idea  ·  Mar 18, 2024

8. Add Teams Plugin as an app under "app access" when defining roles

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Kevin shared this idea  ·  Mar 11, 2024

9. Universal Search in Admin Portal

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Mar 8, 2024

10. allow admins to access user voicemail through sso

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Kevin shared this idea  ·  Mar 7, 2024

11. Enforce SSO to Some Users only

    18 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Mar 7, 2024

12. Dark mode in Teams causes incoming call rules page to be difficult to read on RC Teams Embedded App

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kevin commented  ·  Mar 6, 2024  ·  Edit…  ·  Delete…

    Not sure when it was fixed, but it looks like the text is legible now. You can mark this as resolved!

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    Kevin shared this idea  ·  Oct 20, 2023

13. Avaya Crisis Mode for RingCentral System

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kevin commented  ·  Mar 6, 2024  ·  Edit…  ·  Delete…

    I would like to expand on this idea... I came from Cisco Emergency Responder, which had the option to send notifications via email and phone to a set list of users based on the caller's location (based on the ERL that was being used). It would be nice if RC allowed this flexibility.

    Would be nice to only alert the security officer at the building that is receiving a 911 call, instead of all of them.

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    Kevin supported this idea  ·  Mar 6, 2024

14. Better Take Advantage of White Space

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Kevin shared this idea  ·  Feb 7, 2024

15. Write Back Phone Number for Microsoft Entra SCIM Provisioning

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    1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Mar 6, 2024
    Kevin shared this idea  ·  Feb 7, 2024

16. CCRN Extension Dialing

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Mar 6, 2024
    Kevin shared this idea  ·  Feb 12, 2024

17. Better Integration With Audio Devices

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    0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Mar 6, 2024
    Kevin shared this idea  ·  Feb 16, 2024

18. More Granular User Caller ID Permissions

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Mar 6, 2024
    Kevin shared this idea  ·  Feb 16, 2024

19. Only Offer Teams Plugin Download After Unable to Detect Plugin

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Mar 6, 2024
    Kevin shared this idea  ·  Feb 5, 2024

20. Teams Presense Sync Integration: Allow for use of secrets or certificates instead of relying on OAuth

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Mar 6, 2024
    Kevin shared this idea  ·  Feb 7, 2024