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super admin can get access to the voicemail of her user's extension member.

super admin can get access to the voicemail of her user's extension member.

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Sev shared this idea  ·   ·  Report…  ·  Admin →
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  • Marco commented  ·   ·  Report

    Admin access to user voicemails is a critical feature for our operations and suprised it is not already included on the platform.

  • John commented  ·   ·  Report

    Admin access to retrieve voicemails is an important feature for continuity of client service as well as auditing for regulatory oversight.

  • Vanessa commented  ·   ·  Report

    We would like to request a feature that allows Super Admins to access the voicemail messages of user extensions within the account without needing to enter the individual user’s PIN or password.

    This feature would significantly improve administrative efficiency in managing voicemail-related issues, ensuring timely access to important messages in situations where the user is unavailable, has left the organization, or when troubleshooting voicemail delivery problems.