Settings and activity

23 results found

1. Click to dial to route to mobile app

   6 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Sev supported this idea  ·  Jan 18, 2025

2. Presence

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Edit…  ·  Delete…  ·  Admin →
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   Sev shared this idea  ·  Jan 11, 2025

3. Mute In-Call Voice Notifications for Call Recording & Transcripts On

   86 votes

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   Planned  ·  16 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Sev commented  ·  Nov 20, 2024  ·  Edit…  ·  Delete…

   The customer wants to remove the AI note greeting while receiving/taking phone calls, but retain the AI Notes access.

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   Sev supported this idea  ·  Nov 20, 2024

4. Use Ring Central caller ID name/number from different ring central account

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Sev shared this idea  ·  Nov 20, 2024

5. Text History in Ring Central App

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Sev shared this idea  ·  Nov 9, 2024

6. Phone Calls Category in RingCentral App

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Sev shared this idea  ·  Nov 9, 2024

7. Disable Call recording announcement

   61 votes

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   New  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sev supported this idea  ·  Nov 8, 2024

8. Call Queue Wait Settings - wait time

   47 votes

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   New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Sev supported this idea  ·  Nov 5, 2024

9. Maximum caller wait time in queue should include 45 secs

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sev supported this idea  ·  Oct 2, 2024

10. Caller ID number change to another user's extension phone number

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sev shared this idea  ·  Sep 17, 2024

11. Delete past meetings

    8 votes

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    Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Sev supported this idea  ·  Sep 6, 2024

12. Reports to be edited by others

    21 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Sev supported this idea  ·  Aug 20, 2024

13. With Multi-site feature, need ability to rename Main site from 'company'

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sev supported this idea  ·  Jul 18, 2024

14. Forward calls from user extension to company main number

    17 votes

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    5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sev supported this idea  ·  Jun 5, 2024

15. Disable user's delete SMS history button/icon

    15 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sev supported this idea  ·  May 31, 2024

16. Log into hotdesk for multiple phones

    2 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Sev supported this idea  ·  May 31, 2024

17. Personalize CNAM

    21 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sev supported this idea  ·  May 8, 2024

18. super admin can get access to the voicemail of her user's extension member.

    9 votes

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    1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Sev shared this idea  ·  May 6, 2024

19. Add The Ability To Send An Email For Answered Calls

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Sev supported this idea  ·  Apr 5, 2024

20. Sync Contact Directory between Polycom and Admin Portal

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Sev supported this idea  ·  Mar 25, 2024