Settings and activity
46 results found
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3 votes
Vanessa
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4 votesVanessa
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4 votesVanessa
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2 votesVanessa
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4 votesVanessa
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4 votesVanessa
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12 votes
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9 votesVanessa
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An error occurred while saving the comment Vanessa
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We would like to request a feature that allows Super Admins to access the voicemail messages of user extensions within the account without needing to enter the individual user’s PIN or password.
This feature would significantly improve administrative efficiency in managing voicemail-related issues, ensuring timely access to important messages in situations where the user is unavailable, has left the organization, or when troubleshooting voicemail delivery problems.
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1 voteVanessa
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28 votes
An error occurred while saving the comment Vanessa
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We would like to request a feature that allows users to temporarily pause or disable the voice calling capability on their RingCentral app or extension, while retaining the ability to send and receive messages (SMS or team messaging).
This feature would be helpful in scenarios where users need to focus on tasks that require minimal interruptions from calls but still need to stay responsive via messaging.
Vanessa
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2 votesVanessa
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2 votes
An error occurred while saving the comment Vanessa
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Make the maximum call queue groups to more than 50
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9 votesVanessa
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1 voteVanessa
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2 votes
An error occurred while saving the comment Vanessa
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Live Transcribe AI complete the transcript in Spanish
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39 votesVanessa
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8 votesVanessa
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2 votesVanessa
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15 votesVanessa
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An error occurred while saving the comment Vanessa
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We recommend adding a feature to call parking that allows callers, if members of the park location don’t pick up, there should be an option to leave a voicemail.
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19 votesVanessa
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An error occurred while saving the comment Vanessa
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It would be beneficial for users to have the ability to use their RC mobile numbers for WhatsApp Business verification. This functionality would streamline the verification process and enhance the user experience by allowing them to leverage their existing RC numbers for business communication.
We would like to request a feature that allows administrators to restrict users from making outbound calls or sending text messages outside of TCPA-compliant hours (typically 8:00 AM to 9:00 PM local time of the recipient).
This feature would help ensure compliance with the Telephone Consumer Protection Act (TCPA) by preventing accidental outreach to contacts during restricted hours, reducing legal risk and improving customer trust.
Implementing this feature would significantly reduce the risk of TCPA violations and support responsible communication practices across the organization.