Settings and activity
21 results found
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3 votes
Vanessa
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21 votesVanessa
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13 votesVanessa
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3 votesVanessa
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5 votes
An error occurred while saving the comment Vanessa
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When the user calls a number that is busy, a feature that will allow them to automatically call the busy number once it becomes available again
Vanessa
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11 votesVanessa
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7 votesVanessa
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1 voteVanessa
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1 voteVanessa
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1 voteVanessa
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3 votesVanessa
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35 votes
An error occurred while saving the comment Vanessa
commented
Wants to have the ability to schedule a conference call
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18 votes
An error occurred while saving the comment Vanessa
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Wants to have the ability to delete contacts. Unable to remove them but can only block. The block option only worked for the first born users. Unable to edit my own contact info too.
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5 votesVanessa
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1 voteVanessa
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19 votes
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5 votes
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28 votes
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9 votes
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13 votes
In certain cases, agents answer a call and then place the caller on hold but may become distracted and forget about the caller still waiting on the line. To address this, implementing a "Call On Hold Reminder" feature would be highly beneficial. This feature would send periodic notifications or reminders to the agent, alerting them that a call is still on hold and needs attention.