Show lead source for a phone call in Salesforce
I have posted my phone number to a number of different places. When someone calls me, I want to know where that lead is coming from, and I want to see in Salesforce.
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simon
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This is a hard one to know how to record as. I am marking "will not implement" as there are third-parties who do this quite well. I encourage you to check out Call Rail. It is unlikely that we are to build this ourselves - at least in the current moment.
Tracking the lead source for a phone call is not something that is easily done with a single phone number. The best way to solve this problem is to give yourself one phone number for each lead source, and to use those phone number to corrlate phone calls to lead sources.
