As a long-term customer, I would like to request approval for the integration of automated text messaging with Aptly. This would enable us to automatically send scheduling reminders to our residents.

After recently transitioning from Lead Simple to Aptly, we discovered that this feature is unavailable through RingCentral. This integration is crucial for our operations, particularly for our annual and biannual property checks, which require us to send 72-hour scheduling reminders and 24-hour courtesy reminders.

Without this automated system, we will be manually sending over 2,000 text messages in 2025 alone, just to comply with our required process. This is highly inefficient and disruptive, as team members will need to work weekends to accommodate any work scheduled for Monday and Tuesday.

I recognize there are other considerations for you to evaluate, however I would like to ask that you please consider approving this integration to streamline operations and improve overall efficiency, not only for our team but for many teams using Aptly.