← RingCentral Ideas

Settings and activity

11 results found

  1. Option to change the via RingCentral label to the company's business name

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Miriam supported this idea  · 

  2. Download Business Analytics Report without all the call details just the results

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Miriam shared this idea  · 

  3. Aptly

    2 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Miriam shared this idea  · 

  4. Speed dial/Soft key option available for users in the Admin portal under Presence settings

    7 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Miriam supported this idea  · 
    An error occurred while saving the comment
    Miriam commented  · 

    If we can have the VVX series available on the admin portal to have the option to configure the line key, it would be helpful.

  5. Feature Request: Report on Transferred Call Destinations in RingCX

    11 votes
    Under Review  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Miriam supported this idea  · 
    An error occurred while saving the comment
    Miriam commented  · 

    It would also be helpful to have a detailed transferred calls report for outbound calls.

  6. To able to use Restricted global emergency and special service numbers as Ext. Number

    9 votes
    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Miriam supported this idea  · 

  7. Export message data in a readable format like a conversation in the app

    22 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Miriam supported this idea  · 

  8. Ability to Edit external number under call forwarding

    2 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Miriam commented  · 

    We used this feature 9x's a day 7 days a week on 3 lines for the last several years, and now it is no longer available. To delete shifts, reenter phone # & shift and then change ring order 189 times a week is quite time consuming. Please make the option available again.

    Andi Nystrand

    Miriam supported this idea  · 

  9. SMS Automatic Appointment Confirmation

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Miriam shared this idea  · 

  10. Call Waiting Tone From Fast Busy to Regular Busy tone

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Miriam shared this idea  · 

  11. Disable Send SMS to US Numbers

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Miriam shared this idea  ·