We have setup RingCentral for Teams Desktop Plugin and the sync presence appears to work well, however we have found that if we uninstall RingCentral Desktop App (to just use RingCentral for Teams Desktop Plugin) , then click to dial from Zoho doesn't work.

If we keep the RingCentral Desktop app installed (as well as RingCentral for Teams Desktop Plugin), then in bound calls cause two notifications to appears on our screen.

Can this be fixed so that we can use RingCentral for Teams Desktop Plugin and still keep click to dial in Zoho?

We have already tried different phone setup options within Zoho (Ringout, Browser, Softphone and RingCentral desktop app) and we have also change the Default app settings in Windows to point calls to RingCentral for Teams Desktop Plugin, but that doesn't work.

While we really want the Teams and RingCentral presence sync, click to dial it more important.