Settings and activity

4 results found

1. Queue Management Reports - Improved Analytics

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Julian commented  ·  Sep 15, 2025  ·  Edit…  ·  Delete…

   Somaly, I completely agree. It's ridiculous you can create these reports that don't save the Group or specific users you want on the report. I'll be dead before RingCentral add this, so I'll forget about it now :-)

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   Julian supported this idea  ·  Sep 15, 2025

2. Sync RC status with Microsoft Office (Teams/Outlook)

   123 votes

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   3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminPratyusha Mudrakarta (Senior Product Manager, Productivity, RingCentral) responded

   GA in 2H 2023. 

   
   

   User guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-a-user-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

   
   

   Admin guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

   Julian supported this idea  ·  Apr 11, 2025

3. Add "Zoho WorkDrive" app to RingCentral Archiver App integrations

   3 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Julian supported this idea  ·  Apr 11, 2025

4. RingCentral for Teams Desktop Plugin integration with Zoho CRM

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Julian shared this idea  ·  Apr 11, 2025