escription:
Currently, the system displays only the first 5 contacts associated with an account when searching for contacts within the application. This behavior requires users to manually log calls to the correct contact when there are more than 5 contacts sharing the same phone number.

Current Behavior:

Application shows only the first 5 contacts for an account when multiple contacts share the same phone number.

Users must manually select or log calls to the appropriate contact if the intended contact is not within the first 5 displayed.

Expected Behavior / Enhancement:

Allow users to view all contacts associated with an account regardless of the number of contacts sharing the same phone number.

Provide an improved search or selection mechanism to easily log calls to the intended contact.

Workarounds:

Users currently manually log calls to the correct contact outside of the default search results.

Business Impact:

Reduces efficiency for users handling accounts with many contacts.

Risk of logging calls to the wrong contact, leading to tracking or compliance issues.

Priority / Notes:

Medium to high, depending on frequency of accounts with multiple contacts sharing the same number.