Settings and activity

53 results found

1. Add notification for “Add Contact” template on the admin portal.

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ryan shared this idea  ·  Jan 29, 2026

2. Additional Verification for Forgot Password Requests

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Jan 29, 2026

3. Bulk Blocking Numbers in RingCentral App

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Jan 29, 2026

4. separate Management of Main Numbers and Direct Numbers

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Jan 28, 2026

5. Separate Robocall Blocking Options for Fax and Phone

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Jan 28, 2026

6. Visibility for Faxes Blocked by Robocall in Admin Portal

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Jan 28, 2026

7. Automate Appointment Creation for AI Receptionist Using Microsoft 365

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Edit…  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Jan 5, 2026

8. Display Inbound Caller ID in Preview Window for RingCentral for HubSpot

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Oct 8, 2025

9. Visibility of Voicemail Logs for Co-Recipients on App Connect

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Oct 7, 2025
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   Ryan commented  ·  Oct 6, 2025  ·  Edit…  ·  Delete…

   Currently, when calls are received via RingCentral Phone or other RingCentral apps (outside of App Connect), the Name/Number and associated call events are delayed by approximately 5 minutes before appearing in CRM call logs. This delay affects all CRMs integrated via App Connect, including Redtail.

   Expected Behavior / Feature Request:
   Enable real-time syncing of all call events (including co-recipient voicemails) across all CRM integrations.

   Save Submitting...

10. Support for Voicemail Co-Recipient in HubSpot Integration

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Sep 16, 2025

11. Improve Contact Selection for Accounts with Multiple Contacts Sharing the Same Number

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Sep 15, 2025

12. ability to push RC Video meeting transcriptions into Bullhorn

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    Planned  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Sep 11, 2025

13. Display All Call Leg Durations Without Opening Call Log Details

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Jul 22, 2025

14. Call Disposition Tagging & AI-Based Call Categorization

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Jul 11, 2025

15. Allow Infinite Call Looping in Call Queue

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jun 27, 2025

16. Allow SMS in AI Receptionist to Be Sent from Extensions Other Than the Super Admin

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Jun 24, 2025

17. Deferred Billing for Urgent Warranty Device Replacement

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Jun 23, 2025

18. Enable Key Press "0" Assignment for Direct User Extension Calls

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Jun 4, 2025

19. Inbound Fax Format Adaptation or Override Mechanism

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  May 16, 2025

20. Enable Toggle Between Original Caller and Transfer Recipient During Warm Transfer on Desk Phones (Yealink T46U and Similar Models)

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  May 13, 2025