Remove nonsense webpage when RC Desktop plugin fails
Whenever the Teams RC desktop plugin fails (far too regularly) our non-technical user base is thrown into panic.
Clicking 'open plugin' invokes the executable and 'should be' all it takes to resume service. See screenshot 1.
Instead, the ridiculous webpage is invoked (screenshot 2). Users either click 'launch now' (does NOTHING) or they click download.
Screenshot 3 shows a users download folder with 102 instances of the downloaded plugin. Approx 25GB.
We have a thousand non-technical users in this position.
Please remove the webpage that is invoked when a user clicks 'open plugin' as it is completely unnecessary.
We are currently working on a re-direct but this really should not be our job .........
21
votes
Andy
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