Settings and activity
10 results found
-
19 votes
Andy
supported this idea
·
An error occurred while saving the comment -
108 votes
An error occurred while saving the comment Andy
commented
Help needed here too. RingCentral Teams Embedded App shows all HUD/Favourites / Contacts presence properly and in realtime. But due to appalling ongoing performance of the Embedded App Desktop plugin, we would like to roll out the 'full' App. But we can't because everyone appears OFFLINE in the HUD and until that is fixed we are stuck.
Andy
supported this idea
·
-
2 votesNew · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams · Admin →Andy
supported this idea
·
-
26 votesNew · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams · Admin →Andy
shared this idea
·
-
10 votes
An error occurred while saving the comment Andy
commented
Less and less confidence in the performance of the Teams embedded desktop plugin. We are asking more and more users to use the web page (app.ringcentral.com) or in some cases even deploying the full fat client. But we simply do not need to see the messaging, fax, meeting and video sidebars.
All we want is a dialpad and maybe contacts.
Surely this should be customisable?Andy
supported this idea
·
-
1 voteAndy
shared this idea
·
-
23 votesAndy
supported this idea
·
-
14 votes
An error occurred while saving the comment Andy
commented
Yes; the Text-to-Speech technology is obviously there and could surely be added to the Call Queue section?
We seem to spend an eternity creating audio greetings for one-off training days / public holiday etc.
Text to speech would be a quick win.
Andy
supported this idea
·
-
66 votes
An error occurred while saving the comment Andy
commented
As discussed with UK RC, we have 64 queues we would have liked to have templated - soon to add another 64 queues.
Each queue has on average 6 members - I currently have to add the outbound CLID to 128 x 6 users.
Seems a no brainer.The facility is already there in an individual users' setting and after all, a user template is supposed to be a grouping of individual user settings
Andy
supported this idea
·
-
1 voteAndy
shared this idea
·
As at 2026, since the original post the 'edit' function is there so long as the report the admin created was created as 'public' or 'shared'.
However, we are still missing the basic capability of 'take ownership' because if an admin leaves, and their account is disabled, then they only way (currently) to keep the subscriptions alive is to manually copy all his existing reports, then re-add them to the subscription.
Time consuming when there are hundreds of reports - this is basic computing functionality.