Skip to content
← RingCentral Ideas

Settings and activity

5 results found

  1. Hyperlink to q member

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Andy shared this idea  · 

  2. Outbound Caller ID Name on Call Queue

    17 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Andy supported this idea  · 

  3. A text to speech option on call queue like the IVR menu prompt

    14 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Andy commented  · 

    Yes; the Text-to-Speech technology is obviously there and could surely be added to the Call Queue section?

    We seem to spend an eternity creating audio greetings for one-off training days / public holiday etc.

    Text to speech would be a quick win.

    Andy supported this idea  · 

  4. Make call queue numbers available as outbound caller ID numbers in User Settings templates

    58 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  5 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Andy commented  · 

    As discussed with UK RC, we have 64 queues we would have liked to have templated - soon to add another 64 queues.
    Each queue has on average 6 members - I currently have to add the outbound CLID to 128 x 6 users.
    Seems a no brainer.

    The facility is already there in an individual users' setting and after all, a user template is supposed to be a grouping of individual user settings

    Andy supported this idea  · 

  5. CQ download?

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Andy shared this idea  ·