Skip to content

Settings and activity

6 results found

  1. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Andy commented  · 

    Less and less confidence in the performance of the Teams embedded desktop plugin. We are asking more and more users to use the web page (app.ringcentral.com) or in some cases even deploying the full fat client. But we simply do not need to see the messaging, fax, meeting and video sidebars.
    All we want is a dialpad and maybe contacts.
    Surely this should be customisable?

    Andy supported this idea  · 
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Andy shared this idea  · 
  3. 17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Andy supported this idea  · 
  4. 14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Andy commented  · 

    Yes; the Text-to-Speech technology is obviously there and could surely be added to the Call Queue section?

    We seem to spend an eternity creating audio greetings for one-off training days / public holiday etc.

    Text to speech would be a quick win.

    Andy supported this idea  · 
  5. 62 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Andy commented  · 

    As discussed with UK RC, we have 64 queues we would have liked to have templated - soon to add another 64 queues.
    Each queue has on average 6 members - I currently have to add the outbound CLID to 128 x 6 users.
    Seems a no brainer.

    The facility is already there in an individual users' setting and after all, a user template is supposed to be a grouping of individual user settings

    Andy supported this idea  · 
  6. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Andy shared this idea  ·