claude
Hi RingCentral team,
I’d like to request support for connecting RingCentral to Claude or other AI assistants through an MCP server, or similar API-based integration.
The goal would be to let an AI assistant securely access and work with RingCentral data and actions, such as:
Reading recent calls, voicemails, SMS, and messages
Searching call history and message threads
Accessing call recordings or transcripts where permitted
Creating summaries of calls or conversations
Drafting follow-up messages
Triggering actions like sending a message, creating a note, or logging activity
Ideally, this would support secure authentication through OAuth, clear permission scopes, and admin controls so companies can decide what data the assistant can access.
This would be very useful for teams that want to use Claude or other AI tools as a productivity layer on top of RingCentral, especially for sales, recruiting, customer support, and operations workflows.
Is RingCentral planning to offer an official MCP server, Claude integration, or guidance for building this type of connection using the current APIs?
Thanks!