MS Dynamics CIF 2.0 features
Does your Dynamics 365 integration support Channel Integration Framework (CIF) 2.0 / multisession apps?
If yes, how do we get it — separate AppSource listing or a newer version of what we have? What's the exact name?
What adapter/channel URL and trusted domains do we use for the 2.0 setup?
Is it supported in a custom multisession app, or only in Microsoft's Customer Service workspace?
Anything to enable on the RingCentral account side (licenses, the integration toggle)?
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Edgardo Lusuegro
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