Call log creation from RingCentral to Salesforce
Have an option to have the call logs from RingCentral be created as Interaction and Interaction Summary records in Salesforce, rather than as Task records.
We are using Salesforce Financial Services Cloud and would like to understand whether RingCentral provides out-of-the-box (OOB) integration to support these record types, or whether its standard integration supports call logging only through the Task object.
2
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Jenny
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