Settings and activity
213 results found
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10 votes
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29 votesJenny
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2 votes
An error occurred while saving the comment Jenny
commented
Have the ability to use any numbers as an outbound caller ID.
Verbatim from the customer: Hello, i have a user who wants to be able to make calls from all company numbers from the RC app. Numbers are assigned to users, how do i do this without changing the assigned user?
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3 votesJenny
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An error occurred while saving the comment Jenny
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We have a few common area phones that are currently set up as Limited Extensions. We are trying to find a way to apply schedules to these phones if possible. We only want the phones to be active from 5:30pm to 10:00pm. Any time prior to that, the phones should NOT be able to make phone calls.
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69 votesUnder Review ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, we hear your feedback and understand this is a pain point. Our product team is currently exploring options to get this addressed. Thank you!
Jenny
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2 votesJenny
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2 votes
An error occurred while saving the comment Jenny
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screenshot showing the exact behavior/feature that the customer wants to have
Jenny
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4 votesJenny
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5 votesJenny
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8 votesJenny
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116 votes
An error occurred while saving the comment Jenny
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I am trying to enable annotations so that when my employees share their screen with me I can annotate on what they are doing. I've looked up how to enable this in the admin console but the option isn't available under users or meetings. Please advise.
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2 votesJenny
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5 votesJenny
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10 votesJenny
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4 votesJenny
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8 votesJenny
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19 votesJenny
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22 votesJenny
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9 votesJenny
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We deleted a user and now have her extension and number tied to a new user. In analytics, it is still showing the deleted user as making calls since her extension and number were given to the new user. Is there a way to rename this deleted user to show that she is deleted or is there a way to now show her at all in analytics rather than have the stats from that extension and number occur twice? (as both the deleted user and new user)