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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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1009 results found

  1. Add the ability to intercept calls through RingCentral for Google Chrome plugin, either by adding the HUD feature to the plugin, or by just enabling the ability to intercept calls.

    7 votes
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  2. Auto log calls' is able to be enabled at a system level by the admin. We have found that 'Auto log notes' is also a very useful feature. However, users must be aware/activate this themselves. If possible, providing the same admin level control over 'Auto log notes' as 'Auto log calls' (i.e. enable/disable for everyone by default) would be helpful

    7 votes
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  3. it would be great to integrate with Zoho Campaign to do SMS.

    5 votes
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  4. I have a client that uses EPIC Software's BMS (Broker Management System). This is a very popular software for Insurance Brokers. It would be beneficial to have it integrated into Business Connect (TELUS).

    5 votes
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  5. Grafana supports a number of mechanisms for alert notification. This includes integrations with Slack and Microsoft Teams, and it would be nice to have one for MVP as well. While the existing Webhook feature looks like it could be made to work, it doesn't look nearly as turnkey, and it doesn't promote use of MVP. Ref: Grafana notification integrations

    1 vote
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  6. This is an appointment apps for professionals

    1 vote
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  7. It would be great if the number could match to customer records and open them as a call comes in and save activities (calls, faxes, texts) directly to the customer record

    5 votes
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  8. When a caller calls, automatically pull up the caller data in hawksoft, similar to how the salesforce works.

    2 votes
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  9. We need to receive faxes into practice fusion and able to call patients and text them from practice fusion

    4 votes
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  10. It's inconvenient to have to constantly set it up each time we log in.

    1 vote
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  11. Request is to have WebRTC for Salesforce.

    41 votes
    Implemented  ·  1 comment  ·  Integrations  ·  Admin →
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  12. Many calls come in from the queues, but a lot are also parked on custom park lines. the Sales Force adaptor doesn't allow for those parked calls to screen pop in SF with the customer information making extra steps for the agents, all calls should pop as soon as the agent picks up the call regardless of where that call came from. even transfers.

    1 vote
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  13. Integration with Kaseya products. Useful for ticketing purposes.

    1 vote
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  14. Athena EMR/EHR system for medical practices

    3 votes
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  15. We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.

    5 votes
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  16. Connect my CRM ( Agency Bloc) with ring central

    5 votes
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  17. to reduce emails going to spam.

    1 vote
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  18. WIX is one of the worlds largest easiest to create website builders with over 200 million users, would be nice to access RingCentral services from WIX

    4 votes
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  19. present caller ID into the BPSoftware to retrieve the patient record, based upon caller ID.

    2 votes
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  20. I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the specific call and then relating it to a deal. I will attach screenshots. FYI - we have renamed the "Deals" module in our crm to "Jobs."

    1 vote
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