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  1. 1 vote

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  2. Currently, when signing in to the RC for Hubspot extension. They can choose up to 4 accounts they can select.

    This is limiting the users from adding any more accounts to use with the integration and is forced to remove a "Hub" even if they would need to have all those accounts connected at the same time.

    This is likely a Hubspot limitation, but a workaround/bypass mechanism would be greatly appreciated for users who have to use multiple accounts in Hubspot for calling/SMS.

    1 vote

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  3. Trying to setup a video meeting to a leads but everytime he create one, it will not show the leads email to send the invite

    2 votes

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  4. Please integrate all direct numbers with WhatsApp business. Only the main number has access to WhatsApp business. All numbers on an account should have WhatsApp business access.

    1 vote

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  5. We are unable to use the ringcentral click to
    dial function from within the individual contact record, however it is
    working from our contacts list. We will just click to dial from the list.

    2 votes

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  6. I need to have the RC plugin back to Outlook since I need to use it for calling. If I'm going to use the RC for Outlook app, I have to upgrade my plan to MS 2016 but I am only using MS 365

    2 votes

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  7. Have a call integration with Halopsa. It would be great to answer RC calls within Halo and create a ticket or look for existing tickets for that caller.

    1 vote

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  8. Currently, I have 6 phone numbers in my RC account, but only 1 number shows up in Zapier for me to use. I would like to have all numbers showing up in Zapier.

    1 vote

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  9. I was looking to delay send the SMS. The link you sent is for automated messages.
    Is there a way to schedule SMS or MMS to be sent

    2 votes

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  10. Add messaging tab as well on RingCentral for Salesforce same as the messaging tab on RingCentral app.

    1 vote

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  11. Ability to authenticate the Netsuite Adapter as a standard user.

    1 vote

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  12. Enable click to dial to other Salesforce pages like Shirt list and Geopointe

    1 vote

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  13. Please add the ability to add a buffer time before the automation is triggered.

    For e.g.

    Missed Call automation, before triggering an SMS to be sent out. It is ideal that they could add a 5 minute delay before the text message is sent out.

    2 votes

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  14. I want to use MS Teams and RingCentral Hubspot without receiving two phone calls simultaneously, allowing me to maximize the use of my RingCentral account.

    1 vote

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  15. Ability to fast-forward and rewind the call recording on RingCentral for Hubspot.

    1 vote

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  16. I'm trying to get the video door station to work with RC auto provision settings so that I can have an option or ability to make the T58w Pro phone.

    2 votes

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  17. Ability to change the contact type using RingCentral for Hubspot.
    Chnage from marketing contacts to non marketing contacts

    1 vote

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  18. Support all salesforce edition for integration

    1 vote

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  19. When a call is received it display the name of the caller and changes right away to the number.

    Expectation if there is already a contact who has that phone number associated with it should display the name of the contact and not the phone number

    1 vote

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  20. Create a trigger/event for newly added Contacts within Automator or Zapier.

    2 votes

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