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163 results found

  1. RC for Zapier Trigger - SMS with URL

    These SMSes have, by and large, been working just fine . . . until they don't. We're not getting any API error on Zapier, and the messages show up in the user's Text history, but all of them have the "Message Cannot Be Sent" error on them. This happened last month, on May 27th and continued until June 3rd (7 days).

    It just started happening again June 23rd - 100% of the messages sent via the API are getting an error and not being sent. We don't have any additional details except for the red text "Text send failure" in…

    2 votes
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  2. CounterPath Eyebeam

    Would want to configure Ring Central TFNs onto a 3rd party softphone called CounterPath Eyebeam.

    1 vote
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  3. Genetec

    Allow RingCentral to interact with Genetec security system to allow users to unlock doors for guests.

    1 vote
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  4. clockify

    It would be great to have an integration for clockify.com or time-logging programs.

    1 vote
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  5. Shared email/Common Ext. | SSO & Active Directory

    Active Directory and Single sign-on require a 'unique' email address for each user extension. Adding or setting up SSO with a user with a shared email will not push through.

    1 vote
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  6. RingSense

    Have RingSense integrate with Agency Zoom or with Zapier to send to Agency Zoom.

    2 votes
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  7. RC for Zendesk - On Call Notification

    We are using RingCentral along with Zendesk for our support helpdesk. We would like to know if there is a way to use RingCentral for notifications for all tickets raised in Zendesk afterhours to our on-call staff. Note, this would apply to email and portal raised tickets and not only to calls through RC.
    On-call will have a dedicated extension. Is there a way for us to automate a call to a certain extension when new tickets come into Zendesk? If not but there are any similar notification options possible, please let me know.

    2 votes
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  8. Active Directory (SCIM) - Option to assign phone numbers based on the user's location

    Active Directory (SCIM) - Option to assign phone numbers based on the user's location

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. SMS Automation in Dynamics 365

    It would be better if SMS Automation works between Dynamics 365 and RingCentral

    1 vote
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  10. barging in mobile EA app

    When trying the same feature on MS Teams in iOS - you cannot barge. If you try to dial *82 + Extension instead of barging into a call, a regular extension to extension phone call is made to the person whom you were trying to barge.

    It would be great if this feature is available in mobile EA app (iOS and Android)

    2 votes
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  11. Address RIngCentral for Google

    Make the user's addresses visible in RingCentral for Google please. Only the User's name and phone number showing

    2 votes
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  12. DIAL PAD FOR RINGCENTRAL FOR GOOGLE WORKSPACE

    Integrate the RingCentral App including Dial Pad inside Google Workspace so you don't have to use the desktop App and leave Google Workspace.

    1 vote
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  13. Archiver for Call Queue Management Extension

    Need to setup the archiver for the call queue extension that is created by CQ Management.

    2 votes
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  14. RingCentral for Slack (RingCentral Dialpad feature inside Slack)

    It is useful to have a RingCentral Dialpad inside Slack to easily make RingCentral calls within the Slack platform.

    1 vote
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  15. Archiver using NAS Drive

    Ability to connect archiver through NAS drive

    1 vote
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  16. Service status notifications

    Add Archiver on the service status notifications

    2 votes
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  17. Presence sync - Ability to sync for specific users only

    Cx just wants to sync all the presence on all platforms
    But the thing is the option on the RC admin portal is to sync to all users or not sync at all
    He wants to sync for just a specific user.

    2 votes
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  18. Google Workspace

    Ability to integrate and use the Google workspace inside the RingCentral app nit just through gmail account.

    1 vote
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  19. Make Sending and Receiving a Fax a Trigger in Zapier

    Make Sending and Receiving a Fax a Trigger in Zapier

    1 vote
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  20. chargebee

    I would like to know if you can integrate Ring Central and Chargebee. Zendesk has that feature already.

    Chargebee is a subscription management software

    www.chargebee.com

    1 vote
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