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How can we improve RingCentral?

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23 results found

  1. Blocked numbers in the main super admin should not be blocked for other users.

    When the main super admin add a number in their blocked numbers it shouldn't be blocked to the other user extensions.

    1 vote
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  2. RingCentral App Live File Editor

    When you share a file in RingCentral applications, the link or file will also update without reposting the same link or file. Please check the first 5 minutes of this youtube link :

    https://www.youtube.com/watch?v=YgG-px5XrpQ&t=725s

    2 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  3. View call transcripts

    Ability to view the call transcripts of other users as as super admin

    6 votes
    1 comment  ·  Accessibility  ·  Admin →
    How important is this to you?

  4. enable sso on desktop phones

    Enable SSO to desktop phones to add more security

    2 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  5. Ability to access email on the app

    Ability to access email on the app

    1 vote
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  6. IVR PROMPT THAT ALLOW CUSTOMER TO RECEIVED TEXT OR EMAIL

    I am requesting to set up additional key presses that would enable my customer to receive a text message or email containing a link. For example, for booking an appointment or to send our online platform.

    3 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  7. Have the parks and extensions listed on the same page in the HUD

    Include the parks and extensions on the same page in the HUD on the RC phone app on desktop

    2 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  8. Call Queue, wait setting feature, that every call unanswered call from longest idle will be transfered to specific ext.

    customer wants to have a feature that in Call queue, in longest idle set up. If the longest idle extension did not answer the phone call, the call will be routed to a specific extension. However the 2nd idle extension will not ring and will be available to take the other call. Same goes with the other extension if they did not answer phone call will be directed to specific extension

    3 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  9. Fax Feature on RingCentral for Chrome Extension

    Seeking to have the fax capability included in RingCentral for Chrome extension

    3 votes
    Under Review  ·  1 comment  ·  Accessibility  ·  Admin →
    How important is this to you?

  10. Login in the RC phone using email

    Login in the RC phone using email

    2 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  11. Automatic Transcription for all calls

    For people who have audio issues having the ability to review the call makes it easier for all of the Administrators to copy and paste the transcription and for people with auditory issues like hear or processing this could be a huge benefit for them. The current transcription will not record the entire call or evening download the entire call.

    1 vote
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  12. Ability to enable MFA in BULK

    It would be beneficial for the account super administrator to have the capability to enable multi-factor authentication (MFA) for user extensions in bulk or to select multiple users simultaneously for MFA enablement.

    2 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  13. Ability to enable MFA for non-SSO accounts

    Ability to enable MFA for non-SSO accounts

    3 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  14. External Shared Contacts Directory available for RingEx Core plan

    2 votes
    2 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  15. Convert RC Toll-free number to a QR code

    Have an option to be able to convert or link RC phone numbers to a QR code.

    2 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  16. Account Federation: Access

    Super admin shoud be able to add a member to a User group without switching/logging on a different user

    1 vote
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  17. Forward all calls to an international number in Call Queue

    Ability to assign an international number on a call queue to be answered by a user from another country.

    2 votes
    0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  18. remove app settings from ringcentral app

    Want to have an option to remove links on the ringcentral app like Webinar

    2 votes
    0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  19. Option to remove phone numbers-App/portal

    Option to remove services, specifically to delete a phone number.

    2 votes
    0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  20. 579116

    I hope you will add RingCentral app in Apple Watch. Can answer calls, send a message, and send/reply to text messages.

    1 vote
    0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?
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