Ability to search for a call by number - either incoming or outgoing
When a client states "I tried to call but no one answered" I would like to be able to search for their number to see that they actually called our number.
15
votes
Becka
shared this idea
-
Justin
commented
We really want this feature as well, mainly for searching old call recordings. Our industry requires 7 Years of call recordings and we often have to find old calls with only the number provided as a search criteria.
Also would be useful for troubleshooting and finding calls.