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5 results found

  1. How can I ensure that a call that is forwarded also shows the original caller's ID, not the forwarding extension information

    2 votes

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  2. Super Admin should be able to access voicemail recordings using the Call log report

    2 votes

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  3. The company will be taken over by a different owner and would like to have the option to delete all SMS Log reports.

    1 vote

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    0 comments  ·  Accessibility  ·  Admin →
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  4. Bridgepoint is working with multiple Maverick Fitness locations and it would be very helpful to be able to filter in the call log for outbound recorded calls on multiple users (that are in a queue, and multiple sites). Discussing with partner and walking through the filter options, we are only able to pick one agent or user in the queue at a time to view and listen to their recorded outbound calls.

    4 votes

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  5. Customer has requested a way to have a read-only QoS dashboard that they could add as a link on their Intranet site. Customers goal is to post this link or embed the QoS dashboard where any user could view it without having to log into RingCentral.

    1 vote

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    Planned  ·  0 comments  ·  Accessibility  ·  Admin →
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