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2 results found

  1. Include "Microphone" and "Speaker" in MOS call card for phone calls

    In QOS Analytics for VIDEO we display "Microphone" and "Speaker"

    "<div aria-label="Speaker" class="detail-item--k34E8" role="listitem"><div class="title--GOM98">Speaker</div><div class="description--Vdzit"><div>System default speakers</div></div></div>"

    This is NOT including in the call card for Phone (only RCV).

    Please add in data to show what Speaker and Mic combination was used by a phone user.

    Reason for request.
    If call MOS is >3.8 we have no way to see if the call was on the internal mic or the headset.

    12 votes

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    1 comment  ·  QOS  ·  Admin →
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  2. Add a Call Queue Extension Filter on Quality of Service

    To easily specify what queue is experiencing poor and moderate calls rather than 1 by 1 checking the extensions and their respective call queues membership.

    1 vote

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    0 comments  ·  QOS  ·  Admin →
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