There was a recent big outage that affect both Avaya Cloud Office and RingCentral customers. In that outage a lot of calls had to be fielded that were reporting the same issues. The above links show us the status of the service upon visiting, but it would also be nice to be alerted in close to real-time or real-time of those types of service disruptions for either platform via an email. As a business partner this would be nice to know so as to alert our customers of the outage in advance prior to them having to call in and report the same thing several other customers are. The other piece is it's a bit inconvenient to have to continually view that page for service verification. Though minimal in the effort to get to the web page, It'd be nice to be as proactive as possible versus reactive.