Three-way calling on analytics in one thread instead of showing that the call was been registered as a multiple call or called individually.
Three-way calling on analytics in one thread instead of showing that the call was been registered as a multiple call or called individually. It seems that for conference or 3-way call on the reports, it shows that the numbers were called separately instead on a single thread or on a single flow. This feature must be implemented for a more detailed view.
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Juan Rubio commented
IEC Corporation (https://rc--c.vf.force.com/0012H00001bPgJZQA0) MRR = $33.4K has requested the ability to see conference calls in Analytics and Call Log.