RingCentral Desktop app needs to reflect user activity in the admin portal
The Desktop app does not show any user activity in the admin portal like the phone app does. I was advised by support this is a feature and not a bug. As an admin, I can no longer see if a user is signed in or if their authorized device is accurate. Removing this functionality from admins was very short-sighted and not appropriately communicated. This functionality needs to be restored.
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Sam
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