Settings and activity
236 results found
-
10 votes
-
5 votes
External Sharing functionality has been enhanced to share with specific users or just get a sharable public link.
Additionally, the sharing dialog now provides the capability to select AI insights to share.
-
34 votes
See the Language dropdown in the Organization tab in Admin Settings.
-
12 votes
-
7 votes
-
21 votes
Daily/weekly/monthly email notifications can be configured for a saved view that a user creates on the Calls page.
-
67 votes
-
2 votes
-
2 votes
-
3 votes
-
2 votes
-
55 votes
-
2 votes
-
3 votes
-
7 votes
-
7 votes
-
6 votes
Thank you for your feedback! We’re happy to share that this feature is planned and will be available to your account by the end of this quarter.
We appreciate your patience and continued support as we work to bring this enhancement to you soon.
-
10 votes
-
2 votes
-
57 votes
This feature is now live for all RingSense customers. As a RingSense user, you can define minimum duration rules in your duration filters. This is also available as part of your profile settings.
Key benefits of this feature include:
- Custom thresholds: Customers can define minimum call duration rules
- Cleaner data: Automatically hides short calls (e.g., voicemails, misdials) below the threshold
- Business impact: Streamlines analysis by focusing only on meaningful customer interactions
Please take a look at the attached screenshot for instructions on setting up the minimum duration threshold on your account
