Settings and activity

208 results found

1. Multiple group managers

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Jun 16, 2023

2. bulk notification update

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   Jenny shared this idea  ·  Jun 27, 2023

3. export detailed view report

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   Jenny shared this idea  ·  Jun 30, 2023

4. Report about the busiest times of day for inbound calls

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Dec 16, 2021

5. Company directory | possibility to block certain accounts

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Aug 15, 2023

6. Option to select single playback when using IVR menu

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   Jenny shared this idea  ·  Jan 17, 2022

7. Analytics for Call Queue Manager

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   Implemented  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Feb 1, 2022

8. Option to separate SMS on main and direct number

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Jan 6, 2022

9. Webinar Poll not showing in recording

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  May 3, 2023

10. Option to Bulk Download Recording

    15 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Jul 20, 2022

11. Call Transcript

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Oct 10, 2023

12. option to answer multiple calls / choose what to answer in mobile app

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Oct 12, 2023

13. Call queue: Need phone not to ring again for 1 min after declining call

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Oct 15, 2023

14. change the Key Lines on Limited extension phone

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Oct 19, 2023

15. Retain Custom Fax Covers

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Oct 20, 2023

16. Allow Other DID as a Caller ID of another user

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Oct 20, 2023

17. Option to still leave VM after forwarding call to call queue

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Oct 24, 2023

18. Increase Data Retention of Analytics

    19 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Mar 16, 2022

19. Easily add Contact Center numbers and RingCentral IVR extensions to the company directory

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny commented  ·  Jul 7, 2023  ·  Edit…  ·  Delete…

    We have several IVRs that would like to put their numbers into our RingCentral directory.

    Save Submitting...

20. Fax Usage By Line

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Oct 31, 2023