Settings and activity

4 results found

1. Set user to accept group calls or not remotely

   13 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Zoe commented  ·  Sep 16, 2020  ·  Edit…  ·  Delete…

   would be good to be able to do this via the administrative console or a user to do this via the front end user interface please

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   Zoe shared this idea  ·  Aug 21, 2020

2. IVR Reporting on options

   22 votes

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Zoe shared this idea  ·  May 4, 2021

3. Set Users Status on their behalf

   64 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Zoe shared this idea  ·  Aug 21, 2020

4. Adjust how missed calls are categorized for group calls

   471 votes

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   59 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

   Zoe shared this idea  ·  Aug 21, 2020