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← RingCentral Ideas

Settings and activity

47 results found

  1. Ringcentral Caller ID Name or Number should reflect to Mobile Numbers

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa commented  · 

    RingCentral caller ID should still show when calls are forwarded to the mobile number.

  2. Sync contacts from system and apply this to all Yealink devices on account.

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jessa shared this idea  · 

  3. Caller ID and Call Queue name not showing when answering on MS teams

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jessa shared this idea  · 

  4. Retrieve deleted conversations

    44 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  5. Call Wrap Up time set to 2 and 4 minutes

    25 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa commented  · 

    Currently after call wrap up time is only available for inbound call queue calls. There needs to be an option to set 1 minute or more to wrap up their notes prior to taking other calls.

  6. Call Queue members visibility to calls in queue

    43 votes

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    11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  7. Call monitorers only receive email notifications if both "can monitor" and "can be monitored" is ticket

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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