Call Wrap Up time set to 2 and 4 minutes
Can we have option on the Wrap Up time on our call queue for 2 and 4 minutes increment because 1 minute is too short and 3 minutes is too long for our customers
19
votes
Jan
shared this idea
-
Reinier
commented
customer requesting for 90 seconds after call wrap up time as one of the options
-
Jessa
commented
Currently after call wrap up time is only available for inbound call queue calls. There needs to be an option to set 1 minute or more to wrap up their notes prior to taking other calls.
-
Ma. Lourdes Bartolome
commented
Customer would like to have 2 seconds and 5 seconds After call wrap-up time