← RingCentral Ideas

Settings and activity

44 results found

  1. Record one-side of a call only

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  2. Assign specific IP address to user

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Jessa shared this idea  · 

  3. No space in between numbers for incoming call information.

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  4. Show company name when calling

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jessa shared this idea  · 

  5. Choose a specific user for call recording announcement

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  6. Support for analog credit card processing devices over ATA.

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Jessa supported this idea  · 

  7. Break from rings between calls in call queue

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jessa supported this idea  · 

  8. Simultaneous Ringing in Queues

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jessa supported this idea  · 

  9. Program the # or * to connect with extensions or IVR

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  10. Viewing failed fax attachments

    15 votes
    New  ·  6 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  11. Giving a user the ability to select any user within performance reports and not being limited to only the users of call queues they manage.

    18 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jessa supported this idea  · 

  12. Monitor application or number added to call handling of a user

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jessa shared this idea  · 

  13. Setting the caller ID in Auto-receptionist's custom rule geographically

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  14. Send email notifications specifically for failed outgoing faxes.

    7 votes
    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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    Jessa supported this idea  · 

  15. call recording announcement to play even before connecting the call to the dialed number

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jessa shared this idea  · 

  16. Ability to choose external number for the "When maximum wait time is reached, send caller to" in the wait settings of the Call Queue

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  17. download list of block numbers

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  18. Announce call queue name first before answering the call

    6 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  19. Choose users that an admin can only access for call recording

    6 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jessa shared this idea  · 

  20. Incoming caller ID name to show up even the caller or their carrier choose to not show it

    1 vote
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Jessa shared this idea  · 
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