Settings and activity
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30 votes
Marvin Tress supported this idea ·
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1 vote
Marvin Tress shared this idea ·
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22 votes
Marvin Tress shared this idea ·
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15 votes
Marvin Tress shared this idea ·
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22 votes
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3 votes
Marvin Tress shared this idea ·
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4 votes
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55 votes
Transcription is available in other parts of service web, for instance on IVR greetings. The ask is to extend that functionality to voicemail greetings so that users are able to type their VM greeting rather than record audio or import a wav file.The screenshot attached shows a call queue, where changing greetings quickly is required. And finding a person to do this quickly can be challenging in a large organisation.