Settings and activity

31 results found

1. Option to shorten the RC Webinar Invitation Link

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Love Lyn shared this idea  ·  Jan 16, 2023

2. Show Toll-free minute usage in Service Web

   73 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Love Lyn commented  ·  Jun 29, 2022  ·  Edit…  ·  Delete…

   Currently, SW displays separate info for Included TF minutes and Purchased Calling Credits. The customer would like to have an option on SW to view the TOTAL TF min usage in a monthly basis.

   Save Submitting...

3. Shared Contact List with all users

   91 votes

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   17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn more: https://support.ringcentral.com/article-v2/Managing-the-shared-directory-of-external-contacts-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US

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   Love Lyn commented  ·  Sep 11, 2022  ·  Edit…  ·  Delete…

   Support Case: 16249010
   UID: 1049009032
   Account Name: Pet Pacific
   Brand: ACO - AU
   POD: 15
   DLs: 28
   MRR: AUD 818.00 (USD 592.76)

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4. User Status Visibility when Messaging is Turned Off in the RC App

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Include Daily maximum for int'l and paid outbound calls and Monthly maximum for int'l and paid outbound calls On Service Web's SMS Logs

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. New RingCentral - no date stamp for text messages from the day of

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   114 votes

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   7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

7. Replace busy signal from carriers with announcement(s)

   12 votes

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   Under Review  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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8. Able to use a TFN as a valid contact phone for extensions

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. RingCentral App Contact Management Option: Remove a Guest or Block Email Domain

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Ability to Enable call park timeout to Park Locations

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Manual Pause and Resume - RingCentral App

    22 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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