← RingCentral Ideas

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21 results found

  1. Cisco SPA192 for multi- user devices

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  2. Redirect call to main number

    5 votes
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  3. Audit Trail Enhancements

    205 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    An error occurred while saving the comment
    James Paul commented  · 

    We are a company that makes many changes on the properties of the forwarding for our extension and it would be helpful if we can recall changes that is up to 1 year on the audit trail

  4. Reports to be edited by others

    19 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    James Paul commented  · 

    We have contacted support and it was mentioned that the owner of the Business analytics dashboard cannot be edited by other users, it would be better if there is an option for the reports owner to allow the shared users to be able to edit the dashboard

  5. Call Queue Dialed Number Connecting To External Number

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul supported this idea  · 

  6. Dialing without area code

    12 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    James Paul commented  · 

    Customers wanted to be able to dial local number without dialing the area code

  7. Double dialing

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  8. Multiple email to receive failed login attempt

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  9. Prioritize a number for answering

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  10. Option for setting password even with SSO

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  11. Role for a user to only able to edit and upload greetings

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  12. Arrange call queue list members based on the Rotation

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  13. Feature to see the changes done on RC app

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  14. Provisioning multiple lines with RC features

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    James Paul shared this idea  · 

  15. Modify which email will get the notification on online account

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  16. Customer wanted a feature that will ring only for phone

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  17. Disable call park notification on desk phone

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  18. Option to disable webinar pop up

    3 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  19. analytic unanswered calls

    3 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 

  20. Bulk password change

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    James Paul shared this idea  · 
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