Settings and activity

18 results found

1. Reports to be edited by others

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   James Paul commented  ·  Mar 26, 2024  ·  Edit…  ·  Delete…

   We have contacted support and it was mentioned that the owner of the Business analytics dashboard cannot be edited by other users, it would be better if there is an option for the reports owner to allow the shared users to be able to edit the dashboard

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2. Call Queue Dialed Number Connecting To External Number

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   James Paul supported this idea  ·  Mar 5, 2024

3. Dialing without area code

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   James Paul commented  ·  Jun 1, 2022  ·  Edit…  ·  Delete…

   Customers wanted to be able to dial local number without dialing the area code

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4. Double dialing

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   James Paul shared this idea  ·  Aug 23, 2023

5. Multiple email to receive failed login attempt

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   James Paul shared this idea  ·  Aug 29, 2023

6. Prioritize a number for answering

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   James Paul shared this idea  ·  Aug 30, 2023

7. Option for setting password even with SSO

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   James Paul shared this idea  ·  Sep 5, 2023

8. Role for a user to only able to edit and upload greetings

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   James Paul shared this idea  ·  Sep 5, 2023

9. Arrange call queue list members based on the Rotation

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   James Paul shared this idea  ·  Sep 6, 2023

10. Feature to see the changes done on RC app

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    James Paul shared this idea  ·  Sep 7, 2023

11. Provisioning multiple lines with RC features

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    James Paul shared this idea  ·  Sep 11, 2023

12. Modify which email will get the notification on online account

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    James Paul shared this idea  ·  Sep 25, 2023

13. Customer wanted a feature that will ring only for phone

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    James Paul shared this idea  ·  Oct 2, 2023

14. Disable call park notification on desk phone

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    James Paul shared this idea  ·  Jan 26, 2024

15. Option to disable webinar pop up

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    James Paul shared this idea  ·  Feb 1, 2024

16. analytic unanswered calls

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    0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    James Paul shared this idea  ·  Feb 1, 2024

17. Bulk password change

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    James Paul shared this idea  ·  Feb 2, 2024

18. Modify DDS keys on polycom T53W

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    James Paul shared this idea  ·  Feb 13, 2024