← RingCentral Ideas

Settings and activity

26 results found

  1. Restore collapsable message pane

    10 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    Our product teams have captured this feedback, and are planning adjustments on the 7/10 release (23.2.35 web) to address this. Thank you! Update: These are now launched and fully rolled out, please make sure to restart your apps to see the latest version. If you have additional feedback after trying the latest updates that make the left panel sizing smaller width like the previous desktop app interface - let us know!

  2. Wants to have speed dial on phones under shared lines

    5 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?

  3. Mute other sounds when taking calls on RingCentral Desktop app

    32 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  4. Prioritize RingCentral App calls on Desktop

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  5. macOS Universal Application - Apple Silicon M1

    35 votes
    Implemented  ·  27 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Chris commented  · 

    Am I not the only one seeing the universal binary?https://support.ringcentral.com/download.html

  6. Email Notification for all Incidences (Service Down)

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Chris commented  · 

    There's been widespread service disruption the last couple days. Yesterday https://status.ringcentral.com/ was lit up like a Christmas tree. But I went back today, and it's all green with no information, and our support tickets were basically just closed with little to no details.When a company like RingCentral is providing such a core service for so many other companies, information and transparency in these situations are key to building trust. Something like Atlassian's Statuspage is really helpful in this regard. Plus it also has a way to subscribe for notifications via email, Slack, RSS, etc. so admins can be informed ASAP.Here's an example: https://status.helium.com/ Thanks

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