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Restore collapsable message pane

The message pane containing favorites, folders, and conversations used to be able to collapse. This was incredibly helpful - especially in work from home setups - as it saved room on our screens. Currently, the message panel has a fixed minimum width.Let's restore the collapsable message pane!

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Josh shared this idea  ·   ·  Report…  ·  Admin →
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Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded  · 
Our product teams have captured this feedback, and are planning adjustments on the 7/10 release (23.2.35 web) to address this. Thank you! Update: These are now launched and fully rolled out, please make sure to restart your apps to see the latest version. If you have additional feedback after trying the latest updates that make the left panel sizing smaller width like the previous desktop app interface - let us know!

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  • Alyssa commented  ·   ·  Report

    There were recent updates to the layout. There's a button to toggle the new layout on/off. It was allowing the side panel to stay slid over and shrunken down but that no longer occurs when the new layout is off. It doesn't matter if this is in minimum or maximum screen size. I have sensory issues so seeing numerous changes in a design throws me for a loop especially when I have been able to customize (shrink) the portion where the team and direct messages are until this morning. There is too much wasted space and when I do have it minimized, names get cut off. The screen has to stay minimized because I have to work with too many other open items to keep it at max.