Settings and activity

6 results found

1. Account-Wide Holiday Settings and/or Holiday Templates

   240 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

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   Nate commented  ·  Jul 2, 2025  ·  Edit…  ·  Delete…

   I don't believe this was implemented like the OP was wanting.

   If you have 600 locations and need to forward to 600 specific after hours messages that is not an option in the "implemented" article link.

   Save Submitting...

2. Add Paging and Intercom as options to be added from presence menu on phones.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nate shared this idea  ·  Sep 12, 2023

3. Set Intercom Feature In Bulk.

   62 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nate shared this idea  ·  Sep 13, 2022

4. Make the paging tone volume adjustable

   45 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. set custom music on hold for park calls.

   22 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Template for Intercom and Presence setting

   35 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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