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  1. Abandoned Call Tracking Feature

    49 votes

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    5 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Bojan supported this idea  · 

  2. Need option to schedule reports in Business Analytics with PDF

    74 votes

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    646 votes

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    Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  4. call queue numbers should show in company numbers in salesforce

    2 votes

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    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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    Bojan supported this idea  · 
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    Bojan commented  · 

    This feature was available in older version of Ring Central for Salesforce. Not sure why they removed it.

  5. User group access call log of the same user group

    72 votes

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    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Bojan supported this idea  · 
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    Bojan commented  · 

    Came back in 2024 to see the status of the feature request created in Oct 2020! :(

    Bojan shared this idea  ·