Settings and activity
24 results found
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53 votes
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Rick Case x567 (PT)
commented
This isn't "implemented" from our org's perspective. Personal folders aren't helpful. We organize hundreds of project specific teams into folders. When you deprecate Classic, we might have to find another provider if you can't get this sorted first.
An error occurred while saving the comment Rick Case x567 (PT)
commented
Thanks for making progress on this. Initial feedback from the org is:Legacy folders haven't been processed/recognized yet. We're mixed classic & new RC users so we need team folders to be consistent across the orgTo that end: it looks like these new folders are only for the user? The classic schema everyone knows and loves produces folders that are consistent for every user in the org so that convos can be reliably organized into Marketing, Team A Projects, etc. It's not useful if it's just seen by me.Hopefully you're still ironing out these last bits. Thanks for getting it this far along; it's very encouraging! -Rick
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38 votes
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161 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Coming June 2024!
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3 votes
You implemented personal folders. That might be helpful for someone, which is nice. But we need the way it is in Classic: folders that apply across the org. Maybe you have some sort of disagreement in management about whether this is a valid issue to implement? It's about the MOST IMPORTANT ISSUE keeping users from leaving Classic over here. Sorry to shout, but I wanted to make sure you know we need org-level folders.